FAQs

Questions, answered

Everything you might want to know before we work together. Can't find your question? Just ask — we're happy to help.

Working with us

How it works

No. Our monthly packages run on a rolling, month-to-month basis. There's no lengthy lock-in — we'd rather keep you because the work is working than tie you into a contract.
Yes. You can pause or cancel with one month's notice, no penalties. That notice simply lets us wrap up any content that's already in progress and hand everything over cleanly.
Yes. Our Partner package is full, end-to-end management — strategy, content, campaigns and brand — so you can step back from the marketing entirely and focus on running the business. Smaller packages let you start with just the essentials and scale up over time.
As much or as little as suits you. Growth and Partner clients get a short monthly strategy call as standard, plus quick updates by email or WhatsApp in between. You'll always know what we're working on — without us filling your inbox.
Absolutely. We work with start-ups, micro and small businesses — particularly accountants, consultants and service-based businesses — and tailor the scope to your stage and budget. Often that means starting with a Strategy Intensive or the Starter package and building from there.
Your marketing

The practical bits

Yes. We plan, write, design and schedule your content for you — you simply approve it before it goes live. It's led by a real person with over fifteen years of business experience, not generic, copy-paste AI output, so it actually sounds like you.
Primarily Instagram and Facebook for social, Google for search (SEO and your Google Business Profile), plus email and WhatsApp. Rather than spreading you thin across every platform, we focus on the one or two that matter most for your business and your customers.
Not necessarily. Consistent organic content and good SEO can take you a long way on their own. Meta Ads are worth adding when you have a clear offer and a budget to grow reach and bring in leads faster — and we'll always tell you honestly whether they're right for you yet.
Yes. We can work within your current brand and stay consistent with it, or refresh and tidy it up as part of our Brand services if it's feeling dated or inconsistent — whichever you'd prefer.
It depends what we're measuring. Visibility and engagement — reach, profile growth, enquiries from social — usually start improving within the first one to two months. SEO and a steady pipeline of leads build over roughly three to six months as content compounds. Marketing rewards consistency, so we focus on steady, lasting growth and show you the progress every month.

Still have a question?

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